Lost item recovery

Did you leave something behind at a hotel?

You do not need to wait for the hotel to confirm it has the item. Fill in the Did you forget something? form with the details of your stay and a detailed description. Lost And Found Hotels will take care of contacting the establishment.

Recover my item

How recovery works

We coordinate the process between the guest, the establishment and the carrier.

1. Fill in the form

Tell us the accommodation, the dates of your stay, your contact details and an accurate description of the lost item.

2. We contact the establishment

Lost And Found Hotels contacts the hotel to check whether the item has been located.

3. The hotel confirms the find

The establishment checks whether it has the item and gives us the information needed to organise its return.

4. You receive a link

We send you a link with the shipping details and the available transport alternatives.

5. You choose the alternative

You compare the options and choose the one that best suits your preferences in price, timing and service.

6. Collection and tracking

We coordinate collection at the establishment and provide you with the information to track the shipment.

International shipping

We can organise shipments from almost anywhere in the world to a wide variety of destinations. Specific availability depends on the route and the characteristics of the item.